Wax Technician/Sugarist

Duties and Responsibilities:

 Providing the highest quality wax service while maintaining a cheerful and positive attitude.

Responsible for educating all guests on VELVET’s process
Responsible for educating all guests on VELVET product portfolio and demonstrating products to guests.
Responsible for educating all guests on the benefits and savings of Wax Passes and consistency with waxing.
Responsible for educating guests on current in-center promotions.
Establish and maintain professional relationships with guests.
Responsible for maintaining a thoroughly clean wax suite at all times.
Retain guests through pre-booking.
Increase your book count through guest referrals.
Responsible for maintaining and exceeding center and individual goals.
Responsible for adhering to the assigned schedule by management and availability provided during application process.
Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from the assigned schedule.
Adhering to the reservation book managed by the GS Associate.
Responsible for arriving to work on time and wearing the appropriate dress attire and nametag.
Participation in community events and street team marketing when requested.
Responsible for creating a memorable guest experience by utilizing VELVET terminology, and tailoring the scripts and standard responses while working in the location.
Responsible for following all corporate policies and procedures.
Responsible for center cleanliness
Other duties as assigned
  Knowledge and Skill Requirements:

 Must hold a current Full-Service Specialist or Cosmetology License as required by state and local requirements or a student at a school in DC, MD, or VA.

Willing to learn and perform new waxing techniques.
Comfortable performing all body and facial waxing services offered at VELVET.
Ability to work flexible days and hours, including weekends
A positive, friendly, upbeat, and personable demeanor.
Ability to receive and provide feedback.
An ability to work independently with limited supervision.
Ability to work in a fun, fast-paced environment.
A professional appearance at all times.
A strong desire to work with others and engage new associates with energy and enthusiasm for VELVET.
Complete understanding of the VELVET values, vision, and strategy.
Ability to communicate effectively through written and verbal interactions
Ability to learn and operate a POS system.